Shipping Policy

Last Updated: [April 10, 2025]

At BioGreen Healthcare, we are committed to delivering your wellness products in a timely and secure manner. Please review our shipping policy for complete transparency and peace of mind.

1. Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order is placed, and another notification when your order has been shipped.

2. Shipping Locations

We currently ship across India.
International shipping is not available at this time.

3. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.
You can track your shipment on our website or through the courier’s official tracking page.

4. Delivery Issues

If you experience any issues with delivery, such as:

• Damaged packaging or product

• Missing items

• Delay beyond the estimated delivery window

Please contact our support team at support@biogreenhealthcare.com or call us at 9820127579 within 48 hours of delivery.

5. Change of Address

If you need to change your shipping address, please contact us within 12 hours of placing your order.
Once dispatched, we may not be able to make changes.

6. Undeliverable Packages

In case a package is returned due to:

• Incorrect address

• Failed delivery attempts

• Refusal to accept

We will contact you to confirm the address. A re-shipping charge may apply.